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  • Maintains records of purchases, expenditures and account balances.
  • Prepares financial documents such as purchase orders, payments.
  • Works with vendors to ensure adequate levels of necessary supplies.
  • Provide personnel support services and payroll.
  • Ensure all payroll transactions are processed efficiently.
  • Collecting, calculating, and entering data in order to maintain and update payroll information.
  • Resolving payroll discrepanciesfollowing policies and procedures.
  • Ensure confidentiality and security of files and filing systems.
  • Contact debtors by telephone to negotiate debt recovery.
  • Act with outstanding customer service attitude on all collection calls.
  • Guide the debtor to find the best available payment options.
  • Educate customers on the collections process.
  • Perform data entry on customer accounts
  • Communicate with customers through various channels, including either email, phone, or chat.
  • Attracts potential customers by answering product and service questions.
  • May need to generate sales leads.
  • Acknowledge customers’ needs and provide appropriate solutions.
  • Provide accurate, valid and complete information by using the right methods and tools.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Ensure customer satisfaction by providing a professional customer support.
  • Identify and solve hardware and software technical issues.
  • Install and maintaining computer hardware, software, systems, networks.
  • Assist with onboarding of new user accounts.
  • Respond to service issues and requests.
  • Provide technical support across the company.
  • Perform remote troubleshooting through diagnostic techniques.
  • Determine the best solution.
  • Walk the customer through the problem-solving process.
  • Upscale unresolved issues to the next level of support.
  • Log events, problems and solution appropriately.
  • Identify and suggest possible improvements on procedures.
  • Maintains records of purchases, expenditures and account balances.
  • Prepares financial documents such as purchase orders, payments.
  • Works with vendors to ensure adequate levels of necessary supplies.
  • Provide personnel support services and payroll.
  • Ensure all payroll transactions are processed efficiently.
  • Collecting, calculating, and entering data in order to maintain and update payroll information.
  • Resolving payroll discrepanciesfollowing policies and procedures.
  • Ensure confidentiality and security of files and filing systems.
  • Contact debtors by telephone to negotiate debt recovery.
  • Act with outstanding customer service attitude on all collection calls.
  • Guide the debtor to find the best available payment options.
  • Educate customers on the collections process.
  • Perform data entry on customer accounts
  • Communicate with customers through various channels, including either email, phone, or chat.
  • Attracts potential customers by answering product and service questions.
  • May need to generate sales leads.
  • Acknowledge customers’ needs and provide appropriate solutions.
  • Provide accurate, valid and complete information by using the right methods and tools.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Ensure customer satisfaction by providing a professional customer support.
  • Identify and solve hardware and software technical issues.
  • Install and maintaining computer hardware, software, systems, networks.
  • Assist with onboarding of new user accounts.
  • Respond to service issues and requests.
  • Provide technical support across the company.
  • Perform remote troubleshooting through diagnostic techniques.
  • Determine the best solution.
  • Walk the customer through the problem-solving process.
  • Upscale unresolved issues to the next level of support.
  • Log events, problems and solution appropriately.
  • Identify and suggest possible improvements on procedures.

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